Vehicle affordability, higher interest rates, ever-increasing customer expectations… You’re doing your best to manage growing pressures, but the strategies you’ve used to improve performance in the past just aren’t as effective as they once were.
You offer online options so customers can begin the buying process remotely, but when they come in-store to finalize the deal, your salespeople have to rebuild or correct it.
You ask your advisors to be proactive about calling customers to get work approved, but still wind up with occupied bays and stalled jobs while they wait to hear back.
Your business office clerks try to process deal jackets faster, but funding still takes days or even weeks.
Getting better at what you’ve always done only gets you so far. In this whitepaper, learn how you can shift your mindset and begin operating differently.