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As the business sector transitions away from cash and paper invoicing, how are today’s organizations redefining their payment processes?
In June 2024 American Express partnered with Forbes Insights to commission a survey of 505 leaders from U.S. companies with annual revenue of at least $300 million to uncover how they’re responding to the transforming landscape of business-to-business (B2B) payments. Their perspectives present a data-powered forecast of what’s in store for business payments and how leaders representing industries from finance to healthcare to retail are navigating change.
Below, explore key findings from our research and scroll on to download the full report.
Methodology: This survey was commissioned by American Express and conducted online by Forbes Insights in June 2024. Forbes Insights surveyed 505 U.S.-based business leaders across the financial services, technology & software, manufacturing & industrial chemicals, construction, automotive, food and beverage, healthcare & pharmaceuticals, consulting & accounting, e-commerce, entertainment & events, hospitality & travel, publishing & media, retail, nonprofit and telecom sectors. The interviews were conducted online between June 7th, 2024 and July 9th, 2024. Sixty percent of respondents were C-suite executives. All respondents represent organizations with at least $300 million in annual revenue and 60% are from organizations with an annual revenue of over $1 billion.
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